What Should Virtual Carrier Customers Expect Their First Few Months at CloudTrucks?
When a load is completed, the system looks up how much your team owes for charges such as plates, trailers, or lease-to-own programs. To ensure that payments are deducted evenly across all loads, the system takes up to 35% of each load and applies the amount to outstanding payments in addition to CloudTrucks’ 15% insurance/service fee.
Fixed recurring charges for Virtual Carrier (VC) customers with an outstanding balance:
CloudTrucks Service Fee (Service and Lease)
15% of each completed load
Any Outstanding Balance:
Does not include other variable costs:
Up to 35% of each completed load
15-50% of each load
Please note: the balances above do NOT include any additional variable costs related to insurance underpayments or interest rates that would otherwise be included upon agreed terms/conditions and are subject to change.
John is a Virtual Carrier customer. He has an outstanding balance of $4,500 with CloudTrucks. Therefore, he should expect 35% of the total load value to come out of each of his loads until he’s paid CloudTrucks back in full. Whether he chooses to run a $2,000 load or a $8,000 load - 35% of each load will be automatically returned to CloudTrucks until his balance is zero. This does not include the 15% insurance/service fees.