Department:

How They Can Help:

How/When To Contact:

Operations/Support

• Load booking support

• On-the-job load issues

• Payment issues

• After-hours safety support

Phone: 415-480-2336

Email: support@cloudtrucks.com

Hours: 24/7

Customer Success

• Learning CloudTrucks best practices

• New driver onboarding

• Adding new drivers to your fleet

• Equipment support

• Product feedback

Phone: 415-301-5417

Email: customersuccess@cloudtrucks.com

Hours: 8am-5pm PST M-F

Safety

• ELD issues

• Accidents

• Claims

• Updating/renewing expired documents

Phone: 628-270-1844

Email: safety@cloudtrucks.com

Hours: 7am-5pm PST M-F

Sales

• Referrals

Phone: 469-250-1212

Hours: 7am-5pm PST M-F

Flex

• Support for Flex

Phone: 415-212-7662

Email: flex@cloudtrucks.com

Cash

• Support for CT Cash

Phone: 415-212-7662

Email: cash@cloudtrucks.com

Did this answer your question?