Department: | How They Can Help: | How/When To Contact: |
Operations/Support | • Load booking support • On-the-job load issues • Payment issues • After-hours safety support | Phone: 415-480-2336 Email: support@cloudtrucks.com Hours: 24/7 |
Customer Success | • Learning CloudTrucks best practices • New driver onboarding • Adding new drivers to your fleet • Equipment support • Product feedback | Phone: 415-301-5417 Email: customersuccess@cloudtrucks.com Hours: 8am-5pm PST M-F |
Safety | • ELD issues • Accidents • Claims • Updating/renewing expired documents | Phone: 628-270-1844 Email: safety@cloudtrucks.com Hours: 7am-5pm PST M-F |
Sales | • Referrals | Phone: 469-250-1212 Hours: 7am-5pm PST M-F |
Flex | • Support for Flex | Phone: 415-212-7662 Email: flex@cloudtrucks.com |
Cash | • Support for CT Cash | Phone: 415-212-7662 Email: cash@cloudtrucks.com |